Terms of Service

Document ID: WBL-POL-TOS-v1.0 Effective Date: [DATE] Last Revised: 2026-02-19

Webility [Legal Business Name] [Registered Address] [City, Province/State, Postal Code, Country] Email: legal@webility.local Website: webility.local

Important Notice

Please read these Terms of Service carefully before using the Webility website or engaging our services. By accessing our website, submitting an inquiry, or entering into a service agreement with Webility, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or engage our services.

For clients engaged under a signed Master Service Agreement (MSA) and Statement of Work (SOW), those documents govern the specific engagement and supplement these Terms. In the event of a conflict, the MSA prevails.

Table of Contents

1. Definitions
2. About Webility
3. Scope of These Terms
4. Our Services
5. Engaging Our Services
6. Acceptable Use of Our Website
7. Intellectual Property
8. User-Submitted Content
9. Third-Party Links & Services
10. Disclaimer of Warranties
11. Limitation of Liability
12. Indemnification
13. Privacy & Data Protection
14. Governing Law & Dispute Resolution
15. Changes to These Terms
16. Severability & Waiver
17. Contact Us

1. Definitions

"Agency," "Webility," "we," "us," or "our" refers to [Legal Business Name], operating under the trade name Webility.

"Client" refers to any individual or organization that has entered into a formal service agreement (MSA + SOW) with Webility.

"Services" refers to all digital services provided by Webility, including web design and development, brand identity design, AI and business automation, website maintenance, managed hosting, digital strategy, and related consulting services.

"Website" refers to the Webility website accessible at webility.local and all subdomains thereof.

"User" or "you" refers to any person who accesses or uses our Website, whether or not they become a Client.

"Content" means all text, images, graphics, videos, software, data, and other materials available on or through the Website.

2. About Webility

Webility is a digital agency providing end-to-end digital services to small, medium, and enterprise businesses across multiple markets. We specialize in web design and development, brand identity, AI-powered business automation, and ongoing digital maintenance.

We operate across multiple jurisdictions and serve clients internationally. Our registered business details:

3. Scope of These Terms

These Terms of Service govern:

(a) Your use of the Webility website (webility.local) and any associated subdomains or landing pages; (b) Your submission of inquiries, contact forms, or discovery questionnaires through our website; (c) Your use of any freely available tools, resources, or content on our website; (d) The general relationship between you and Webility prior to entering a formal service agreement.

These Terms do not govern active client engagements, which are governed by the MSA and SOW signed by both Parties. However, these Terms remain applicable to your use of our Website at all times.

4. Our Services

4.1 Services Overview

Webility offers the following categories of digital services:

• Web Design & Development: Custom website design and development on platforms including Next.js, WordPress, Shopify, Webflow, and others
• Brand Identity & Design: Logo design, visual identity systems, brand strategy, and brand guidelines
• AI & Business Automation: AI agent development, workflow automation, process consulting, and system integration using platforms including n8n, Make, and custom solutions
• Website Maintenance & Support: Ongoing technical maintenance, security monitoring, content updates, and performance management
• Managed Hosting: Managed web hosting with security, backups, and performance optimization
• Digital Strategy & Consulting: Strategic consulting on digital presence, technology selection, and automation opportunities

4.2 Services Are Provided Under Contract

Our Services are only provided under a signed Master Service Agreement and Statement of Work. Browsing our website or submitting an inquiry does not create any obligation for Webility to provide services, nor does it create any contractual relationship.

4.3 Service Availability by Region

Webility serves clients internationally. Some services may be subject to geographic limitations based on third-party platform availability, legal requirements, or Agency capacity. We will advise you of any limitations relevant to your engagement during the proposal phase.

4.4 We Reserve the Right to Decline Engagements

Webility reserves the right to decline to provide services to any prospective client at our sole discretion, without obligation to provide a reason.

5. Engaging Our Services

5.1 The Engagement Process

Engaging Webility's services involves the following steps:

1. Inquiry: Submit a contact form or discovery questionnaire
2. Discovery: A scoping call and review of your requirements
3. Proposal: Webility issues a written proposal
4. Contract: Both Parties sign an MSA and SOW
5. Deposit: Client pays the non-refundable deposit
6. Work begins: Project commences after deposit is received

No legal obligation to provide services exists until a fully executed MSA and SOW are in place and the deposit is received.

5.2 Proposals Are Not Binding Offers

Proposals issued by Webility are invitations to contract, not binding offers. Proposals are valid for [30] days from the date of issue and are subject to change or withdrawal at any time before a contract is signed.

5.3 Client Warranties at Engagement

When entering into a service agreement with Webility, the Client warrants that:

(a) It has the legal authority to enter into the agreement on behalf of the organization; (b) It will provide accurate and complete information throughout the engagement; (c) All materials provided to Webility are owned by the Client or the Client has obtained all necessary rights to use them.

6. Acceptable Use of Our Website

6.1 Permitted Use

You may use our Website for lawful purposes only, including to learn about our services, contact us, read our content, and engage our services through the appropriate channels.

6.2 Prohibited Use

You must not use our Website or any content on it to:

(a) Violate any applicable law, regulation, or third-party rights; (b) Transmit unsolicited commercial messages (spam) or other unauthorized communications; (c) Introduce malware, viruses, trojan horses, or other malicious code; (d) Attempt to gain unauthorized access to any part of our Website, servers, or systems; (e) Scrape, crawl, or systematically extract data from our Website without our prior written consent; (f) Interfere with the normal operation of our Website or the experience of other users; (g) Misrepresent your identity or affiliation with any person or organization; (h) Harvest or collect email addresses, contact information, or other data from our Website for commercial purposes; (i) Impersonate Webility, its employees, or any other person; (j) Post or transmit any content that is defamatory, obscene, abusive, threatening, or otherwise objectionable.

6.3 Monitoring

Webility reserves the right to monitor use of our Website for compliance with these Terms and to investigate any suspected violation. We cooperate with law enforcement agencies and may disclose information about users where required by law.

7. Intellectual Property

7.1 Webility Owns the Website

All content on our Website — including but not limited to text, graphics, logos, icons, images, audio, video, software, and the design and layout of the Website — is owned by or licensed to Webility and is protected by applicable copyright, trademark, and other intellectual property laws.

The Webility name, logo, and all related names, logos, product and service names, and slogans are trademarks of Webility. You may not use any of our trademarks without our prior written consent.

7.2 Limited License to Use the Website

Webility grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for personal and business information purposes, subject to these Terms. This license does not include:

• Reproducing or distributing our content commercially
• Modifying or creating derivative works based on our content
• Removing any copyright or proprietary notices
• Using our content in connection with any competing service

7.3 Case Studies & Portfolio

Work showcased in our portfolio and case studies may include work created for clients. Such work is featured with Client permission or pursuant to our portfolio rights as described in our IP Policy and client contracts. If you believe any portfolio content infringes your rights, contact us at legal@webility.local.

8. User-Submitted Content

8.1 What You Submit to Us

When you submit information through contact forms, discovery questionnaires, or other website inputs, you grant Webility a limited license to use that information solely for the purpose of responding to your inquiry and evaluating a potential engagement.

8.2 No Confidentiality for General Inquiries

Unless a Non-Disclosure Agreement has been executed between the Parties, information you submit through our website is not treated as confidential. Do not submit genuinely sensitive or proprietary business information through our public contact forms.

8.3 Accuracy

You are responsible for the accuracy of any information you submit to us. Webility is not responsible for errors or issues arising from inaccurate information provided through our website.

9. Third-Party Links & Services

9.1 External Links

Our Website may contain links to third-party websites, tools, and resources. These links are provided for convenience only. Webility does not control, endorse, or assume responsibility for any third-party website, content, or service. Visiting third-party websites is at your own risk and subject to their own terms of service and privacy policies.

9.2 Third-Party Integrations

Our services may involve integrating with third-party platforms (CRMs, hosting providers, AI APIs, etc.). Your use of those platforms is governed by their respective terms of service. Webility is not responsible for changes, outages, or policy changes by third-party providers.

10. Disclaimer of Warranties

THE Webility LLC WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Webility LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• THAT THE WEBSITE WILL BE AVAILABLE CONTINUOUSLY, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS
• THAT THE CONTENT IS ACCURATE, COMPLETE, CURRENT, OR RELIABLE
• THAT ANY DEFECTS WILL BE CORRECTED

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Limitation of Liability

11.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Webility LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, OR LOSS OF GOODWILL — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THIS WEBSITE OR ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Webility LLC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE WEBSITE (NOT COVERED BY AN MSA) SHALL NOT EXCEED [CURRENCY $500].

11.3 Jurisdictional Exceptions

Some jurisdictions do not permit the exclusion or limitation of liability for certain types of damages. In such jurisdictions, Webility's liability is limited to the greatest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Webility, its affiliates, officers, directors, employees, contractors, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

(a) Your use of the Website in violation of these Terms; (b) Your violation of any applicable law or third-party right; (c) Any content or information you submit through the Website; (d) Any misrepresentation made by you to Webility.

13. Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy [webility.local/privacy] and Cookie Policy [webility.local/cookies], which are incorporated by reference into these Terms.

By using our Website, you consent to the collection and use of information as described in our Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Website.

13.1 Multi-Jurisdiction Privacy Compliance

Webility is committed to compliance with applicable data protection laws across the jurisdictions in which we operate, including:

• GDPR (EU Regulation 2016/679) — for users in the European Economic Area and United Kingdom
• UK GDPR — for users in the United Kingdom
• PIPEDA (Personal Information Protection and Electronic Documents Act) — for users in Canada
• Law 25 (Quebec Act respecting the protection of personal information in the private sector) — for users in Quebec, Canada
• CCPA / CPRA (California Consumer Privacy Act / California Privacy Rights Act) — for users in California, USA
• Other applicable privacy laws in the jurisdictions where we operate

14. Governing Law & Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Province/State, Country — e.g., Province of Quebec, Canada], without regard to its conflict of law provisions.

14.2 International Users

If you access our Website from outside [Agency's primary jurisdiction], you do so voluntarily and are responsible for compliance with applicable local laws. These Terms do not modify any rights you may have under the mandatory consumer protection laws of your jurisdiction of residence.

14.3 Dispute Resolution

In the event of a dispute arising from these Terms or your use of our Website, we encourage you to contact us first at legal@webility.local to seek an informal resolution. If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of [City, Province/State, Country].

14.4 No Class Actions

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable, the entire dispute resolution clause shall be void.

15. Changes to These Terms

Webility reserves the right to update or modify these Terms at any time. When we make material changes, we will:

(a) Update the "Last Revised" date at the top of this page; (b) Post a notice on our Website (for significant changes); (c) Where required by applicable law (e.g., for existing clients under active contracts), provide direct notice.

Your continued use of the Website after the effective date of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

16. Severability & Waiver

16.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The remaining provisions remain in full force.

16.2 Waiver

Webility's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized Webility representative.

16.3 Entire Agreement

For website visitors and prospective clients, these Terms — together with our Privacy Policy and Cookie Policy — constitute the entire agreement between you and Webility regarding use of our Website. For active clients, the MSA and SOW supplement and may supersede these Terms for the specific engagement.

17. Contact Us

If you have questions about these Terms of Service, please contact:

Webility — Legal Email: legal@webility.local Address: [ADDRESS] Website: webility.local

For privacy-specific inquiries, contact: privacy@webility.local

For billing and service inquiries, contact: billing@webility.local

Webility — WBL-POL-TOS-v1.0 | Effective [DATE] | Last Revised 2026-02-19