Project Completion & Handover Report

Document ID: WBL-DEL-HR-[PROJECT-ID]-v1.0 Project Name: [PROJECT NAME] Client: [CLIENT LEGAL NAME] Agency Project Lead: [NAME], Webility Client Primary Contact: [NAME, TITLE] SOW Reference: WBL-SOW-[PROJECT-ID]-v1.0 Report Date: [DATE] Project Completion Date: [DATE]

Purpose: This report documents everything delivered under the Statement of Work, records key decisions made during the project, transfers all credentials and access, and establishes the post-handover responsibilities of each Party.

This document must be reviewed and signed by the Client to formally close the project. Upon signing, the IP assignment described in the MSA (Section 5.4) takes full effect for all paid deliverables.

Part 1 — Project Summary

1.1 Project Overview

1.2 Project Objectives — Achieved

Reference the success criteria agreed at kickoff.

1.3 Key Decisions Made During the Project

Document significant decisions that deviated from or expanded upon the original brief.

1.4 Change Orders Executed

Part 2 — Deliverables Register

Full record of every deliverable produced under this SOW, including its final status and where to find it.

2.1 Deliverables Summary

2.2 Source File Inventory

All source files are delivered in the following formats. The Client is responsible for maintaining backups of all source files after handover.

Part 3 — Technical Documentation

3.1 System Architecture

(For web and AI projects — describe what was built at a high level.)

Platform / Stack:

Live URL(s):

Code Repository:

3.2 Third-Party Services & Integrations

Full list of all external tools and services integrated into the delivered system.

Important: All subscriptions listed above are the Client's responsibility to maintain after handover. Failure to renew any subscription may cause the website or system to become inaccessible or malfunction.

3.3 SEO & Analytics Baseline

(For web projects)

Part 4 — Credentials & Access Transfer

Security Notice: All credentials are transferred via [1Password / encrypted email / secure form] — never in plain text. This document records what was transferred, not the credentials themselves.

4.1 Credentials Transferred

4.2 Webility Access Removed

Webility has removed or will remove access to the following within [5] business days of handover sign-off:

• CMS admin account
• Hosting server access (SSH / cPanel)
• Google Analytics viewer access
• CRM integration credentials
• [Other]

Note: Webility may retain read-only access for a defined period if included in an active Maintenance Plan.

Part 5 — Post-Handover Information

5.1 Warranty Period

The warranty period for bug fixes and technical issues attributable to Webility's work is:

[30] calendar days from the date of this handover report.

During the warranty period, Webility will:

• ✓ Fix verified bugs in the delivered code at no additional charge
• ✓ Investigate and resolve technical errors resulting from the Agency's implementation
• ✓ Respond to warranty support requests within [2] business days

The warranty does not cover:

• ✗ Issues caused by Client modifications to the codebase or CMS
• ✗ Third-party platform changes, outages, or API deprecations
• ✗ Content errors or data entry mistakes
• ✗ New features or changes to scope
• ✗ Issues arising from expired subscriptions or failed renewals
• ✗ Malware or security incidents resulting from the Client's actions

5.2 Immediate Action Required by Client

After handover, the Client should complete the following within [30] days:

Security:

• Change all shared passwords to unique, strong credentials
• Enable two-factor authentication on all transferred accounts
• Store all credentials in a secure password manager (e.g., 1Password, Bitwarden)
• Review and revoke access for any former employees or contractors

Technical:

• Verify all subscription auto-renewals are set up (hosting, CMS, plugins, APIs)
• Verify backup system is active and tested
• Confirm Google Analytics is receiving data
• Test all forms and contact points from the live site
• Review and confirm DNS settings are correct

Content:

• Review all live content for accuracy
• Confirm contact details, addresses, and business information are correct
• Review and update any time-sensitive content (hours, promotions, pricing)

Legal & Compliance:

• Confirm Privacy Policy and Cookie Policy are live and linked correctly
• Test cookie consent banner is functioning (if applicable)
• Confirm any regulatory text is accurate and up to date

5.3 Recommended Next Steps

5.4 Other Webility Services

Your completed project may create opportunities for follow-up work such as SEO, ads management, ongoing maintenance, hosting, content support, automation, or analytics improvements.

Review the current Webility service directory here:

[WEBILITY SERVICES URL] - normally https://[WEBILITY DOMAIN]/services

Any follow-up work outside this completed SOW will be scoped and quoted separately before it begins.

Part 6 — Training & Support Resources

6.1 Training Delivered

6.2 Documentation Delivered

6.3 Support After the Warranty Period

After the [30]-day warranty period expires, support is available through:

Part 7 — Project Closure & IP Transfer

7.1 Outstanding Balance Confirmation

Before IP Transfer: All Intellectual Property rights described below transfer to the Client only upon confirmation that the outstanding balance is $0.00.

7.2 Intellectual Property Transfer

Upon Client's signature of this document and confirmation of full payment:

The following transfers to [CLIENT LEGAL NAME]:

• All custom design files created specifically for this project
• All custom source code written exclusively for this project
• Brand identity assets (logo, design system, guidelines) — if applicable
• Custom automation workflows and system configurations — if applicable
• All documentation created for this project

The following remains with Webility:

• Agency Pre-Existing IP (frameworks, templates, libraries) — Client retains a license to use as embedded in the Deliverables
• Third-Party IP (open-source libraries, licensed fonts, stock assets) — governed by their respective licenses
• Work product for which payment was not received

7.3 Client Acknowledgement

By signing below, the Client confirms:

(a) All Deliverables listed in Part 2 have been reviewed and are accepted; (b) All project objectives have been addressed to the Client's satisfaction (or exceptions noted above); (c) All credentials and source files have been received; (d) Full payment has been made and the outstanding balance is $0.00; (e) The Client understands their post-handover responsibilities as outlined in Part 5; (f) The warranty terms in Section 5.1 are understood and accepted.

Signatures

Webility LLC (Agency)

Signature: ___________________________ Name: ___________________________ Title: ___________________________ Date: ___________________________

[CLIENT LEGAL NAME] (Client)

Signature: ___________________________ Name: ___________________________ Title: ___________________________ Date: ___________________________

By signing this document, both Parties confirm that the project governed by WBL-SOW-[PROJECT-ID]-v1.0 is formally complete.

Webility — WBL-DEL-HR-[PROJECT-ID]-v1.0 | Project Handover Report Confidential — for Client and Agency use only.